Is Dear Clinic really an English-speaking clinic?
Yes. English consultation and coordination run on every day the clinic is open. Write before you travel and a written English reply follows within one business day; at the visit, the scan findings, the plan and the total are explained in English while you can still change your mind about them.
Can I message you on WhatsApp, and do I need Korean to book?
WhatsApp +82 10-2820-2681 is the simplest route from abroad, and the consultation form on this page reaches the same desk. No Korean is needed at any point, and neither is a Korean phone number or a resident registration number. Send a name, your travel dates and a preferred time; no deposit is taken to hold the slot.
Will the doctor speak English, or only the coordinator?
The consultation is with a director. Coordination support sits alongside it for booking, forms and aftercare notes, but the person who examines your skin, explains the trade-offs and performs the treatment is the doctor — that is what director-performed means here, and it is the reason the English matters in the room and not only at the desk.
What happens at the first visit?
It opens with the EVE Muse 3D scan: three-dimensional imaging under five light sources with AI analysis. A director then reviews the images with you, says what is worth treating on this trip and what is not, and confirms an itemised total. If a treatment suits you and you agree to plan and price, it can usually follow the same day.
What does it cost, and how do I pay?
One published price list applies to everyone. There is no separate foreigner price, no weekend surcharge and no public holiday surcharge. Korean won is what you actually pay; USD figures on this site are an approximate reference for orientation. Card payment is accepted at the clinic, no deposit is taken to reserve, and the itemised total is confirmed before treatment starts.
Are you open on Sundays and Korean public holidays?
Yes. Weekdays run 10:00 to 19:00, weekends and public holidays 10:00 to 16:00, and there is no lunch closure, so a midday appointment is a real appointment. For a visitor whose only free day falls on a national holiday, that is often what decides where the booking goes.
Where exactly is the clinic, and how do I find the floor?
Namhangang Building, 85-3 Cheongdam-dong, Gangnam-gu, Seoul — fifth and seventh floors, in the Cheongdam and Apgujeong Rodeo area. Directions and the building entrance are sent when your booking is confirmed, so you are not standing in a lobby reading a Korean floor board.
Will I be pushed into buying more than I came for?
Every category of device is already in the building, so no machine needs your booking to justify itself. The doctor who advises you is the doctor who treats you, which removes the handover where plans usually grow. If a smaller plan is the right one, that is what goes on the sheet you approve.
Can I have a treatment on the same day as my consultation?
Usually, if the director confirms it suits you. Energy lifting, single-area filler and toxin are the ones that fit a single visit most easily; courses and sequenced combinations are better staged, and we say so before you pay. Our
same-day treatment page sets out which is which.
What should I bring, and what should I tell us before treatment?
Bring a passport or ID and a list of your current medication, supplements and any allergy history. Tell us if you are pregnant or breastfeeding, or taking anticoagulants. These questions are asked before every treatment because complete answers change what can safely be recommended, and an incomplete one changes what can safely be done.
Is the same information available in Spanish?
The site is published in Spanish as well, including
the Spanish edition of this page. Tell us in your first message which language you would like your consultation held in and we will confirm what we can arrange for your date before you book anything.
What if something worries me after I fly home?
Message us. Aftercare instructions are given in English before you leave, and follow-up does not end at the airport — describe what you are seeing and when it started, and we will tell you whether it is expected, what to do about it, and at what point you should see a doctor where you are.
